PAYMENT DUE
Payment is due in full before items can be sent.
TELEPHONE ASSISTANCE
You may contact us on +64-4-801-8767 for telephone assistance from 9 am to 5 pm, Monday through Friday (NZ time) (GMT + 12hours).
RETURNING PRODUCTS TO MODELCRAFTS AND HOBBIES
If there is a problem with a Product you purchased from Modelcrafts and Hobbies. Please contact us by email or phone and we will try to sort it out. Items can only be returned with our prior consent.
Returned goods must be in their original boxes and packing material. A copy of your packing list/invoice must accompany all returned products. Modelcrafts and Hobbies reserves the right to charge for shipping, handling and labour if the Product returned is not-defective.
GENERAL
Your rights are protected by the New Zealand Consumer Guarantees Act.
You should retain a copy of your packing list/invoice and shipping label for your reference and any warranty purposes.
PRICING
All prices are in New Zealand dollars and include GST. Prices are subject to change.
